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Shipping and Return Policy

Processing Time:

We ship everyday Monday to Friday depending on order cut off time.

Please allow longer processing times during holidays, weekends and peak seasons.

 

Shipping Rates:

USA flat rate ground shipping $5 (Please allow 3-5 business days)

International flat rate Shipping $8 (Please allow 5-15 Business days depending on shipping location)

Rates are subject to change without prior notice

We do not ship to the following countries

 

Custom and Taxes

All applicable customs, import duties and fees, taxes, and any other charges are the sole responsibility of the customer.

Please note: Iconic Rose Inc has no control over your package once it leaves our facility. For more information regarding your country's custom policies please contact your local customs office.

 

Return Policy

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges

Our lashes are 100% handmade and slight variations are acceptable.

If you have any problems please contact us at customerservice@iconicrose.com with order number.

DO NOT SEND UNAPPROVED RETURNS TO THE ADDRESS ON THE ENVELOPE.

Items will be refused and sent back with additional handling charges to the customer.

 

By shopping with Iconic Rose,  the customer agrees to all the policies on our website

#ICONICROSE

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